Tuesday, 1 March 2016

cloth bags manifecturing

Business Feasibility Study
A new livelihood for urban poor
CLOTH BAG MICRO-ENTERPRISE
Table of Contents
Context ................................................................................................................................................... 2
Rationale ................................................................................................................................................ 2
Objective ................................................................................................................................................ 2
Research Items ....................................................................................................................................... 3
Methodology .......................................................................................................................................... 3
Findings .................................................................................................................................................. 3
1. Market Analysis .......................................................................................................................... 3
a. Product .................................................................................................................................. 3
b. Industry Analysis .................................................................................................................... 3
c. Key Success Factors of industry ............................................................................................. 4
d. Value Chain ............................................................................................................................. 4
e. Existing Players ....................................................................................................................... 5
f. Scope for entrants .................................................................................................................. 6
g. Interventions required for women/ women groups ............................................................ 6
2. Financial Analysis ....................................................................................................................... 7
a. Cost Structure ......................................................................................................................... 7
b. Income to women .................................................................................................................. 8
3. Micro-enterprise start-up strategy – Action Plan ..................................................................... 8
a. Procurement of raw material ................................................................................................ 8
b. Infrastructure and working capital ........................................................................................ 9
c. Sales and Promotion ............................................................................................................ 10
d. Return to women ................................................................................................................. 10
Annexure - Illustrations ......................................................................................................................... 11
Study on Cloth Bag business
2
Context
In Jaipur, there are considerable numbers of urban poor women who don’t earn livelihood due to
their constraint to stay at home. At home, they lack relevant skills and resources (both monetary and
business development related) to start micro business of their own.
Women who stay at home have very few available livelihoods to pursue, e.g. puppet making,
stitching, embroidery, bead sequencing, precious stone scrubbing, quilt making etc. Most of these
livelihoods require skills and resources to start with. For example, stitching and embroidery require
relevant skills and minimum infrastructure to be pursued as livelihood. On other hand, livelihoods
which require low level of skills and infrastructure e.g. puppet making, vegetable trading and bead
sequencing carry very low incomes.
Rationale
There is need for exploration of an alternative livelihood in slum areas for women, who are
constrained to stay back at home. Such women cannot pursue livelihood as a construction worker
(beldar), domestic help or sweeper as these livelihoods require outdoor activities.
The need is for such a livelihood which is flexible enough to be pursued from home, apart from being
remunerative enough to be pursued by women for additional income for family.
Recently, such a business opportunity cropped up when Rajasthan Government put a complete ban
on use of plastic carry-bags all over the State from August 1, 20101. A notification declared the entire
State a “plastic carry-bag-free zone”. The prohibition applies to manufacture, storage, import, sale
and transport of plastic carry-bags. No shopkeeper, retailer, trader, hawker or vendor is allowed to
supply goods to consumers in these carry-bags.
With this legislation, using a plastic bag has become illegal for any use whatever. All of a sudden,
with the out flux of plastic bags in the market, there has arisen a business opportunity to introduce a
substitute to plastic bag. A cloth bag or paper bag fits well as substitute for plastic bag, with higher
preference to cloth bag due to its longer durability.
Objective
The objective is to explore ‘Cloth Bag manufacturing’ as an alternative livelihood that can be pursued
by urban poor house wives, who cannot pursue other livelihoods due to lack of skills & resources,
both monetary and otherwise. This study involves a comprehensive business feasibility analysis of
Cloth Bag manufacturing business, which can be undertaken by urban poor women in slum areas in
Jaipur.
1 http://www.hindu.com/2010/07/27/stories/2010072758390500.htm
Study on Cloth Bag business
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Research Items
The study involves primary research, secondary research, market feasibility analysis and financial
feasibility analysis of Cloth Bag manufacturing business.
Methodology
The research is aimed at conducting primary and secondary market research to understand industry
players, industry growth potential, key success factors, risks and competitive landscape. The study
also involves conducting interview of existing players (e.g. NGOs, women, and distributors etc) to
assess viability of Cloth Bag manufacturing business. Business will be evaluated by building thorough
understanding of different types of cloth bag and understanding the production process (throughput
time, bottlenecks etc). Attempt has been made to understand the whole value chain, potential
customer, competition, projected financials and cost structure.
Findings
1. Market Analysis
a. Product
Broadly, a cloth bag can be manufactured using either a synthetic cloth or a
traditional cloth. Illustration-1 in Annexure shows synthetic material used for maing
cloth bags. Illustration 2 – 4 shows cloth bags made using synthetic cloth and
traditional cloth. Traditional cloth is typically a scrap from garment factory, retail
outlet or old saree, used bed sheets, old clothes etc
b. Industry Analysis
Due to legislation of ban on plastic bags, a huge opportunity for a substitute has
cropped up. Such a substitute has to provide minimum features, which were
provided by plastic bags. For e.g. the substitute has to be strong enough to bear
weight of grocery, durable enough to be used multiple times, cheap enough to be
given almost free of cost by retailers, malls etc. A cloth bag (and not paper bag) fit
well as substitute of plastic bag as it carries weight, stays long and cost a little.
There is a huge demand for cloth bag in Jaipur2, so much so that supply comes no
where near to market demand.
One of reasons for this huge demand-supply gap is lack of any big player in
manufacturing of cloth bags. There are fundamental reasons due to which a large
player cannot sustain in this business. Cloth Bag manufacturing is meant only for tiny
fragmented micro-enterprises. Reasons attributable are –
- Grocery Bag has localized consumption with local mom & pop stores,
grocery shops, local retail stores eating up majority of bag produce
2 Interviews at grocery shops, Mom & Pop grocery stores, retail outlets, malls etc
Study on Cloth Bag business
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- Grocery bags do not carry any brand. This lack of branding makes local
tiny players eligible for manufacturing
- Due to low sale value of these grocery bags, transportation of these
bags over large distances turns out to be uneconomical
- Due to “unbilled” nature of this business, with no value added tax (VAT)
on its sale, this unorganized business throws a big potential for ‘push’
driven market strategies. In push driven market strategy, incentive or a
commission is paid to middlemen or intermediaries (e.g. distributor) to
push the product as compared to that of competitor
c. Key Success Factors of industry
For a manufacturer to succeed in Cloth bag manufacturing, the
manufacturer has to compete well on following parameters3 of success in
the industry -
1) Low cost of cloth bag
This is the cost of making a cloth bag. To compete well in
market, the cost of manufacturing cloth bag should be as
low as Re. 1 a bag
2) Turnaround time
This is time taken by manufacturer to service the order. For
a player to compete well, turnaround time to service a order
has to be as low as possible.
3) Durability of cloth bag
More times a bag can be used, higher is its durability and
higher is its demand
4) Strength of cloth bag
Stronger is the bag, higher is its demand
d. Value Chain
The value chain starts with collection of scrap of cloth. Scrap of cloth may be
sourced from garment factories in Delhi, Mumbai, Chennai etc. It can also be
sourced from export garment factories in city and outskirts. There are NGOs like
‘Ray’ in Jaipur, which source ‘used’ bed sheets sourced from households for cloth
bag manufacturing. At a few NGOs , example, Vishwas NGO of Udaipur, old sarees
and unsold sarees/ scrap is sourced from scrap market. Even National Handloom’s
head office in Rajasthan uses unsold sarees/ chunnis/ cloth for in-house cloth bag
manufacturing.
3 Based on discussion with vegetable vendors, retail shops, grocery shops
Study on Cloth Bag business
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However, there are also manufacturers which source synthetic cloth material from
cloth markets for cheaper deals. For example, Sambhali NGO in Jodhpur sources
synthetic saree cloth from Surat, Gujarat for cheap deal. A few members of Self
Help Group, supported by Kudumbshree, Kerela, source synthetic cloth material
from Andhra Pradesh for cheap deal.
e. Existing Players
There is lot of competition in cloth bag manufacturing in Jaipur, since barriers to
entry in this business are low. Anyone possessing a sewing machine can start making
bags because the raw material practically costs nothing. There are number of
scattered cloth bag manufacturers in ‘walled city’ area, apart from NGOs supporting
children who manufacture cloth bags.
Tendency of local shop keepers is to source durable cloth bags at cheapest cost.
Lowest cost is typically provided by manufacturers in smaller towns which have cloth
industries. This gives the manufacturers a location advantage or comparative
advantage since they end up sourcing raw material at zero cost (no transportation
expense). For example, in Jodhpur, local shop keepers buy bags from manufacturers
Distribution of scrap by scrap dealer/ broker/
middlemen
Segmenting scrap Cutting Stitching
Delivery to Mom & Pop shops, grocery shops, bakery, big shops, malls, sweet shops
etc.
Bags made from traditional cloth
(scrap, old saree etc) are used by
mom & pop stores, grocery shops,
street hawkers, national handloom
etc
Bags made from synthetic
material are used by bakery,
big shops, malls , sweet
shops
Scrap of garment export company or used saree/ bed
sheet etc
Raw Material
Procurement
Distribution of
scrap
Women or
children
manufacturer
s
Distribution
of cloth bag
Study on Cloth Bag business
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in smaller towns like Pali, Balotra etc. These towns have lot of cloth industries, which
results in lowest possible fabric cost.
f. Scope for entrants
Women can take up cloth bag manufacturing from their homes. Cloth bags can be
hand stitched or machine stitched. In case, cloth bags are hand stitched, only capital
required to start cloth bag manufacturing business is cost of buying scrap garment.
After sourcing the scrap, women hand stitches the cloth bag and delivers it to a
middleman or straight to retailer. In case, cloth bag is machine stitched, capital is
required for both stitching machine and scrap cloth. The productivity is, of course,
higher when machine stitched.
This is discussed in more detail later.
g. Interventions required for women/ women groups 4
There are several problems that women groups may face while growing cloth bag
business in Jaipur. They need to be supported by an agency in following aspects –
1) Market Linkage - For a Self Help Group (SHG) to scale up cloth bag
business, it needs to have market linkages e.g. connections with
distributors, retailers, malls, sweet shops etc who buy cloth bags in bulk.
Women typically do not have such connections while working from
home
2) Policy advocacy - Plastic bag producers and suppliers got banned, as per
legislation of state government from August 1, 2010. However, the
implementation has not been strict. There still are instances of plastic
bag manufacturers supplying plastic bags to shop keepers in Jaipur and
other parts of the state. These plastic bag manufacturers need to be
banned strictly in markets, not just in papers.
3) Micro-credit – SHG members typically do not possess capital to buy
stitching machines, for women to work from home. Moreover, they
even lack working capital to buy scrap/ fabric in bulk for economies of
scale. A supporting agency needs to provide micro-credit directly or
through credit linkage for procuring raw material and buying/ leasing
sewing machine.
4) Skill Training - SHG women may be trained for making high quality bags
for bigger brands, for printing of the logos and for acting as intermediary
or supplier.
4 Based on feedback of SHG members and supporting NGOs
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5) Home delivery and collection – Some women do not want to go out of
their houses, even for procurement and supply. There is need of a cab,
which can give door delivery of the scrap/ fabric and can collect the
cloth bags after production.
2. Financial Analysis
a. Cost Structure
Cost structure of cloth bags made from synthetic fabric and one made from
traditional cloth (scrap/ used saree etc) are different. The cost structures are
discussed in detail below –
Cost structure of cloth bag made from synthetic fabric
Cost structure per cloth bag - made from synthetic material
Item In rupees
(A)
Average cost of synthetic material (Rs.
per KG) 32.5
(B) Number of bags per KG 37.5
(C) = A/B Cost of synthetic material per bag 0.87
(D) Cost of stitching per bag 0.75
(E) = C+D Cost of one bag (Rs.) 1.62
(G) = E Selling price per bag to middlemen 1.62
(H)
Selling Price to bakery, big shops,
malls, sweet shops etc 2.5
(I) = J*K Labour per day 75
(J) Number of bags produced per day 100
(K) Labour per bag 0.75
Above table indicates that cost of raw material per bag is Rs. 0.87 while cost of
stitching labor is Rs. 0.75. This translates to total cost of Rs. 1.62 per bag. These
bags are then sold at bakery, big shops, malls, sweet shops at Rs. 2 – 3 depending
upon number of intermediaries in supply chain. These cloth bags made from
synthetic fabric are of better quality as compared to ones made from scrap cloth,
scrap saree, old sarees, old bed sheets etc
Study on Cloth Bag business
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Cost structure of cloth bag made from scrap. Old saree/ chunni
Item In rupees
(A) Mileage of truck (Km per liter) 3
(B) Cost of diesel (Rs. Per liter) 37
(C) Average distance (e.g. Delhi, Mumbai, Hyderabad etc) in km 500
(D) =
C*B/A*1.5
Average cost of transportation (Rs. per truck load) say from
Mumbai, Delhi etc including 50% margin 9250
(E) Square meter cloth per truck load 10000
(F) = D/E Cost of material per sq mt 0.93
(G) Area of one bag (sq mt) 0.25
(H) = F*G Cost of materal in one bag (Rs.) 0.23
(I) = L/M Labour per bag 0.75
(K) = I+H Cost of one bag 1.0
(O) = K + P
Selling Price to low cost retailer, hawker, vegetable vendor
etc 1.5
(P) Commission to middlemen 0.5
(L) Labour per day 75
(M) Number of bags produced per day 100
(N) Labour per bag 0.75
Above table indicates that cost of raw material per bag is Rs. 0.23 (due to inferior
quality as compared to that of synthetic material) while cost of stitching labor is
Rs. 0.75. This translates to total cost of Re. 1 per bag. These bags are then sold at
mom & pop shops, small grocery shops, street hawkers, vegetable vendors etc at
Rs. 1.25 – 1.75 depending upon number of intermediaries in supply chain. These
cloth bags made from scrap cloth are of inferior quality as compared to ones made
from synthetic fabric.
b. Income to women
Women or women group members make upto Rs. 75 a day manufacturing upto
100 bags a day. This fare well compared with what women earn in puppet making,
vegetable trading etc. A woman, while working from home, can generate an
additional income of Rs. 2250 in a month by manufacturing cloth bag.
3. Micro-enterprise start-up strategy – Action Plan
a. Procurement of raw material
Raw material (garment scrap, old saree, used bed sheet etc) for manufacturing cloth
bag should be sourced from Gujarati traders in Vidhyadhar Nagar, Jaipur. These
traders possess collection of hundreds of thousands of old sarees and offer deep
discounts on bulk procurement. At bulk procurement, they offer rates in range of
Rs. 30-40 per kg, which is competitive enough to sustain in cloth bag business.
Study on Cloth Bag business
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When micro-enterprise scales up, these old sarees (and other scrap) can be sourced
from Ahmedabad Mandi Markets. In Ahmedabad Mandis, old sarees are sold at
deep discounts for bulk procurements.
b. Infrastructure and working capital
As discussed above, cloth bags can be manufactured both manually and through
machine.
Manual manufacturing
In this type of manufacturing, cloth bags are stitched manually by hands. A set of
trainers can be called from Vishwas NGO in Udaipur or Sambhali Trust in Jodhpur to
impart skill training to SHG women members.
A supporting NGO partner (like CmF) can provide working capital (say Rs. 120,000 to
Rs. 150,000) to start with. This working capital will be used in sourcing raw material
for production. This amount of working capital will be sufficient to buy 4 tonnes of
old saree/ chunni material.
With production of around 20-25 bags per day per women, this amount of working
capital will be sufficient for 4-6 months of cloth bag production, assuming 5 SHGs
(around 50 SHG members) work on this business to start with. Wages to SHG
members can then be paid from sale receipts of cloth bag.
This method of production is highly inefficient and may not be sustainable in future
due to low incremental income to SHG member.
Stitching machine
Another way of producing cloth bag is through stitching machine. In this way of
production, apart from working capital Rs. 1.2 L to Rs. 1.5 L5, capital expenditure for
buying stitching machine is also required.
A traditional second hand stitching machine (Illustration 5 in Annexure - Black color
m/c) costs Rs. 1500 to Rs. 2000 in second hand market. A better quality (white color
m/c) machine costs Rs. 6000 - Rs. 7000 in second hand market. For cloth bag
business, traditional second hand machine costing upto Rs. 2000 will fulfil the
purpose. This machine can be connected to a motor and run with a paddle.
5 A supporting NGO partner (like CmF) can provide working capital (say Rs. 120,000 to Rs. 150,000) to start with. This working
capital will be used in sourcing raw material for production. This amount of working capital will be sufficient to buy 4 tonnes of old
saree/ chunni material.
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A donor agency or supporting agency (like CmF) can buy 50 such machines (or hire
on lease, if possible) incurring a capital expenditure of Rs. 100,000. With this capital
expenditure, SHG members will be able to produce around 100 bags per day per
women.
Therefore, with Rs. 1 – Rs. 1.5 L as one time grant for capital expenditure and Rs. 1.5
– 2 lacs as one-time grant for working capital, a micro-enterprise of 50 SHG
members can be started providing livelihood income to tune of Rs. 2250 per month
to all its 50 members. This amount of working capital will be sufficient for 1-1.5
months of cloth bag production, assuming 5 SHGs (around 50 SHG members) work
on this business to start with. Wages to SHG members can then be paid from sale
receipts of cloth bag.
c. Sales and Promotion
To start with, this micro-enterprise can supply cloth bags to National Handloom,
Rajasthan. Cloth bags made of old saree, chunni and garment scrap are sourced at
National Handloom’s Jodhpur head office and key contact at Jodhpur office for cloth
bags procurement is Mr. Jitender Singh Bhati (+91 9314709321).
d. Return to women
With Rs. 2.5 – 3.5 lacs of initial grant from a donor or supporting agency, cloth bag
micro-enterprise will be able to provide Rs. 2000-2500 income per member per
month.
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Annexure - Illustrations
Illustration 1 – Synthetic Material for making Cloth Bag
Illustration 2 – Cloth Bag type -1 made of synthetic material
Illustration 3 – Cloth Bag type -2 made of synthetic material
Illustration 4 – Cloth bag made of old saree/ chunni scrap
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Illustration 5 – Sewing machine
Traditional sewing machine which costs upto Rs. 2000 in second hand market

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HOW TO BE A GLOBAL MURCHANT: 

 Being successful as an entrepreneur is challenging. You have to fare through an unpredictable sea on your voyage to the island of victors. If you have a product to sell, why get restricted by the boundaries of a nation? You can sell your wares across the globe, thanks to the rise of the Net and shrinking distances.

WHY EXPORT?

Despite a tumultuous global economic scenario, e-commerce is growing rapidly . Online sales are expected to hit close to $1 trillion in 2012, according to analysts. Global research firm Forrester expects that online sales in the US will grow from 7 per cent of overall retail sales to close to 9 per cent by 2016. According to a report by the Federation of Indian Export Organisations (FIEO), exports through the e-commerce route have grown over 400 per cent to $1.4 billion in the past three years.

"Traditional selling methods, especially to international markets, still remain expensive and prohibitive for small businesses. However, with the rise of e-commerce, you can reduce costs on labour, international phone calls and travel as the information you need to build your customer base can be handled right from your desktop," says Nayan Thakkar, manager, sales and customer support, Alibaba.com, India.

SPECIAL:Tips to set up your business online

IDENTIFYING MARKETS

Like any start-up, you need to begin by analysing the market and figuring out how to reach your customer.

"Businesses need to identify the right market and understand the export opportunity," says Nitin Bawankule, industry director, Google India. "They must answer questions like where are consumers interested in my product?...How competitive is the market?," he adds.
Online exports: Case Study

NAVEEN PAMNANI
New Delhi

Company:
Twenty Four x Seven Mercantile House

Business:
E-tailing of spare parts of vintage motorbikes and scooters

Started:
September 2011

Initial investment:
Rs 1 lakh

Annual turnover:
Rs 69 lakh in (Oct '11- Mar '12)

Pamnani had experience restoring old bikes and cars. He converted his passion into a business by reverse engineering vintage two-wheelers. He gets spare parts manufactured on contract and sells them through marketplaces such as eBay.com and his own websites.

He was a wholesale handicraft exporter but seeing the profit margins he was losing, Pamnani started retailing through online stores. But, his handicraft export business took a hit when wholesalers stopped buying from him when they found out that Pamnani was competing with them. It was then that he shifted his focus to exporting spare parts for vintage motorbikes.


Online exports: Case Study

SANDEEP MEHROTRA
Moradabad, Uttar Pradesh

Company:
Progress Enterprises

Business: 
Manufacturer and exporter of metal artefacts and barware

Started:
1995

Initial investment:
Rs 2.5 lakh

Annual turnover:
Rs 2 crore in 2011-12

Mehrotra's business has grown exponentially in the past three years, even though he was conservative in the initial years and focussed on offline deals. He has ramped up the manufacturing capacity at his factory and aims to reach an annual turnover ofRs 15 crore in the next three years.


Online exports: Case Study

DEVEN PATODIA
Kolkata, West Bengal
Company:
Star Silk Exports

Business: 
Manufacturer and wholesale supplier of organic cotton bags

Started:
2006

Initial investment:
Rs 30,000 (on machinery)

Annual turnover:
Rs 4 crore in 2011

Patodia did not want to join the family textile export business but used the existing infrastructure to start his online business. He had to wait for one year to get his first order. After clearing the first hurdle, Patodia's business has performed steadily, even during the 2008 economic slowdown. 
A resident of Moradabad, Uttar Pradesh, Sandeep Mehrotra identified a business opportunity in export of metal artefacts. He set up Progressive Enterprises with an investment of Rs 2.5 lakh in a manufacturing unit and showroom in Moradabad in 1995. 

Though Mehrotra found a market, he was conservative and focused on offline deals. After years of advertising in global media, participating in international trade fairs and creating a website in 2004, he found success through an online business-to-business (B2B) marketplace.

It took Mehrotra years to realise the potential of e-commerce, but Deven Patodia, an entrepreneur from Kolkata, started with a plan based on the online market. When Patodia returned in 2006 from the US after 10 years, he did not want to join his family's business. Equipped with an MBA degree from Yale School of Management, he was aware of the market potential for eco-friendly organic cotton bags and packaging material in the US. So he started Star Silk Exports with a small investment of Rs 30,000 on a few machines. He did not hire employees but relied on contract workers for manufacturing products when he got orders. 

"You need to spend time to understand your own products and research the existing market," Patodia says.

RETAIL OR BULK

Once you have identified a market, it is time to decide whether you want to tap the retail market or cater to wholesale buyers.

Naveen Pamnani, who has a successful retail export business in spare parts of vintage bikes and scooters through his firm Twenty Four x Seven Mercantile House, finds selling to end-consumers more lucrative. 

"Before starting my retail auto parts business, I was exporting handicraft items in bulk. I would be shipping one container with products worth Rs 20-50 lakh per month. These items would be sold by local retailers at several times the wholesale price," he says.

Considering the profit margins he was losing, Pamnani started retailing through online stores. His handicraft export business took a hit when wholesalers stopped buying from him when they found out that Pamnani was competing with them. Despite this, he did not quit retailing. He just shifted his focus.

Pamnani had experience of restoring vintage motorbikes. When local spare parts manufacturers were supplying to overseas retailers, he decided to cut out the middlemen and retail the parts at relatively lower prices by sourcing them from local contract manufacturers.

Though retail has the advantage of higher profit margins, being a wholesale supplier has its advantages as well, especially a manufacturer. "It is better to find bulk buyers to get economies of scale. When you cater to the wholesale market, it is easier to have a concurrent retail channel," says Mehrotra.

GAINING FOOTHOLD

Once you have decided on your products and your target customers, it is time to set up an online shop. An e-commerce site needs an initial investment of only Rs 5,000. Familiarise yourself with free e-commerce site platforms, such as Magento, PrestaShop and OsCommerce. Your investment will be the cost of domain registration (Rs 500 annually) and web hosting (Rs 5,000 per year).

If you intend to be a wholesale supplier, your website can be a regular one with product listings and no shopping cart as your buyers will be placing orders after discussing details with you offline.

Starting an independent website requires a lot more work in terms of reaching your customers. As most users start their online shopping for a product from search engines such as Google and Yahoo, your site must appear among top search results. This can be a challenge for beginners. You can also use online advertising services such as Google AdWords to reach your target buyers. However, keep track of the results to avoid losing money on wasteful ads.

Though there are consultancy companies that manage websites and online stores, results are not guaranteed.

Mehrotra got a website in 2004 and hired a consultancy to promote the site, but the move failed. Mehrotra started getting a regular flow of enquiries and orders through the Web platform after he joined Alibaba.com, a B2B marketplace. IndiaMart.com and TradeIndia.com are other popular B2B marketplaces. eBay.com, which has several country-specific websites, is a popular retail store.

Established online marketplaces attract a large number of prospective buyers and also continuously promote their websites. So, your products have a higher chance of reaching the target customers.

Given the advantages of going through marketplaces, Mehrotra and Patodia have focused on their storefronts on these sites and do not have independent online stores. Both of them have businesses with an annual turnover of Rs 2-4 crore, primarily through online orders.

However, a dedicated website offers the advantage of avoiding competition in a marketplace. It also helps clients find you easily.

PLAYING BY THE RULES

Like any business, an online one has a gestation period. It may take a few months to a year to have it running. For instance, Patodia of Star Silk Exports got his first order after a long wait of one year.

"Being resilient is very important for a business," Patodia says.

Also, take care of regulatory requirements. The statutory provisions are the same for both online and traditional exports. "You have to establish a firm and get it registered with the Registrar of Companies," says M Rafeeque Ahmed, president, FIEO.

All exporters need an Import Export Code issued by the Directorate General of Foreign Trade. Some products also require an export licence. To determine whether a licence is required to export a product or service, you should refer to the latest Indian Trade Classification (Harmonised System) of Export and Import Items.

Once a customer places an order, try to get paid before shipping to avoid payment fraud. Payment gateways such as PayPal.com allow you to get paid instantly and securely. You can also use escrow services such as Escrow.com to ensure payments are made after you ship products.

Shipping products is fairly easy. You can walk into any post office or a courier company's outlet and dispatch the product. Several couriers not only deliver the goods but also provide necessary support for customs and clearances.

Courier or post is an economically viable shipping method for small-value exports, but does not work for large-value ones. "You cannot ship a commercial product overseas through a courier if it values over Rs 25,000," says Pamnani.

"There are a number of considerations suppliers need to acknowledge when learning to ship overseas. There are country-specific regulations on product code and specifications, which may differ from regional specifications. Also, shipping overseas may require another series of permits with logistics," says Alibaba.com's Thakkar.

If you still believe that you can succeed as an online-based export business for your product, consult a chartered accountant for guidance. You can also call the support teams of marketplaces and payment processors for help.


IMPORT EXPORT CODE

Any individual or company selling and shipping goods outside India has to obtain an Import Export Code (IEC) issued by the Directorate General of Foreign Trade.

You can apply for an IEC online by submitting the necessary documents along with a fee of Rs 250. An IEC number is generally granted in a few days.

Documents required: 

> PAN Number
> Current Bank Account
> Bankers Certificate (account and Identity proof)
> Covering letter on your company's letter head
> Two copies of the application in prescribed format
> Two copies of passport size photographs of the applicant duly attested by the bank of the applicant.
> Self-addressed envelope with postal stamp for delivery of IEC certificate by registered post



Online exports: Case Study
NAVEEN PAMNANI
New Delhi

Company:
Twenty Four x Seven Mercantile House

Business:
E-tailing of spare parts of vintage motorbikes and scooters

Started:
September 2011

Initial investment:
Rs 1 lakh

Annual turnover:
Rs 69 lakh in (Oct '11- Mar '12)

Pamnani had experience restoring old bikes and cars. He converted his passion into a business by reverse engineering vintage two-wheelers. He gets spare parts manufactured on contract and sells them through marketplaces such as eBay.com and his own websites.

He was a wholesale handicraft exporter but seeing the profit margins he was losing, Pamnani started retailing through online stores. But, his handicraft export business took a hit when wholesalers stopped buying from him when they found out that Pamnani was competing with them. It was then that he shifted his focus to exporting spare parts for vintage motorbikes.

Online exports: Case Study

SANDEEP MEHROTRA
Moradabad, Uttar Pradesh

Company:
Progress Enterprises

Business:
Manufacturer and exporter of metal artefacts and barware

Started:
1995

Initial investment:
Rs 2.5 lakh

Annual turnover:
Rs 2 crore in 2011-12

Mehrotra's business has grown exponentially in the past three years, even though he was conservative in the initial years and focussed on offline deals. He has ramped up the manufacturing capacity at his factory and aims to reach an annual turnover ofRs 15 crore in the next three years.

Online exports: Case Study

DEVEN PATODIA
Kolkata, West Bengal

Company:
Star Silk Exports

Business:
Manufacturer and wholesale supplier of organic cotton bags

Started:
2006

Initial investment:
Rs 30,000 (on machinery)

Annual turnover:
Rs 4 crore in 2011

Patodia did not want to join the family textile export business but used the existing infrastructure to start his online business. He had to wait for one year to get his first order. After clearing the first hurdle, Patodia's business has performed steadily, even during the 2008 economic slowdown.



  1. AGARABATTI MAKING
  2. ALUMINIUM DOOR WINDOW MANIFACTURING.
  3. BISCUT MAKING
  4. BLOOSE HOOK MAKING
  5. CANDLE MAKING
  6. CARTOON CRATES MANIFACTURING
  7. CHALK MAKING
  8. CHOCOLATE MAKING
  9. CONVEYOR BELT MANIFECTURING
  10. COTTON BUDS MAKING
  11. DESIGNER LACE MAKING
  12. DESIGNER SAREE MAKING
  13. ENVELOPE MAKING
  14. FLOUR PRODUCTION
  15. FRUIT BAR MAKING
  16. GEM CLIP MAKING
  17. GINGER GARLIC PASTE PROCESSING
  18. HAIR BAND MAKING
  19. HAND MADE PAPER MAKING
  20. HONEY PROCESSING.
  21. ICE CREATM CONE MAKING
  22. JAM JELLY MAKING
  23. JUTE BAG MAKING
  24. LEMONADE MAKING.
  25. NAPHTHALENE BALL MAKING
  26. NUT BOLT MAKING
  27. PAPAD MAKING
  28. SLIPER MANIFACTURING.
  29. WOOD WORKING
  30. ICE CREAM MAKING.
  31. TUTTI FRUTTI MAKING
  32. TOMATO PROCESSING
  33. TISSUE PAPER MAKING
  34. SUGAR CANDY MAKING
  35. STAPLE PIN MAKING
  36. SPICE POWDER MAKING
  37. SOY SAUCE PRODUCTION
  38. SOAP AND SLIPPER MANIFUTURING
  39. RUBBER TOYS MAKING
  40. RUBBER GASKETS MAKING
  41. RUBBER FLOOR MAT MAKING
  42. POTATO POWDER MAKING
  43. PLASTIC PRODUCT MANIFUCTURING
  44. PICKLES MAKING
  45. PHYNEL FLOOR CLEANER MAKING
  46. PASTA MAKING
  47. PAPER CUP MAKING
  48. PAPER BAG MAKING
  49. PAPAD MAKING
  50. PACKAGING BOX MANIFECTURING
  51. PACKAGED DRINKING WATER MANIFECTURING
  52. NOODLES MAKING
  53. MINI PAPER MILL\
  54. MICROBREWERY
  55. MEAT PROCESSING
  56. LIVESTOCK FEED PRODUCTION
  57. LIQUID SOAP MAKING
  58. LEATHER BAG MAKING
  59. LATHE MACHINE UNIT
  60. LATEX RUBBER THREAD
  61. IODIZED SALT PRODUCTION
  62. INVITATION CARD MAKING.
  63. HOSPITAL RUBBER GOODS CONSUMABLE
  64. HING MAKING
  65. GINGER OIL PRODUCTION
  66. FILE MANIFECTURING
  67. EXERCISE BOOK MANUFECTURING
  68. ERASER MAKING
  69. ENVELOPE MAKING
  70. ENERGY DRINK PRODUCTION
  71. DAIRY MAKING
  72. DRINKING STRAW MAKING
  73. DAL MILLING
  74. DALIA PRODUCTION
  75. CUSTARD POWDER PRODUCTION
  76. CONDENSED MILK PRODUCTION
  77. CONCRETE BLOCK MANUFECTURING
  78. COCONUT MILK POWDER PRODUCTION
  79. CHEEZE CAKE MAKING
  80. BREAD PRODUCTION
  81. BINDHI PRODUCTION
  82. BIO DIESEL PRODUCTION
  83. BANANA WAFER MAKING
  84. SETTING UP A FRUIT JUICE PRODUCTION AND PACKAGING PLANT.
  85. CUSTOM BEADS MAKING
  86. PROCESSING VEGETABLES FOR EXPORT
  87. NEEP OIL EXTRACTION
  88. ORGANIC FOOD STORE.